Shipping & delivery
How and when your order gets to you.
Draft for review. This page is placeholder copy. Replace it with your approved policy before the site goes live. Highlighted items need your details.
Processing times
Non-prescription items are dispatched within [X] business days. Prescription orders are made to order and checked before dispatch, which takes around [X] business days after we receive a valid prescription.
Delivery
We deliver across Australia. Standard delivery usually takes [X–Y] business days after dispatch. Delivery to remote areas may take longer.
Delivery costs: [add your rates or free-shipping threshold].
Workplace program orders
Program orders can be delivered to a single site or to each worker, as agreed with your program manager.
Tracking
We'll email you a tracking link when your order ships.